DELIVERY

Please note that @mosphere offers a free delivery nationwide on all order over R500. Orders below R500 will have a fixed delivery cost of R150, no matter the size or quantity of your order.

Please allow for the following delivery lead times:

  • All ready-made products: 3 – 5 working days
  • Custom made Headboards: 8 – 10 working days
  • Custom made Blinds: 10 – 12 working days

All shutters, as well as honeycomb blinds will be delivered and installed free of charge after manufacturing has been completed. The manufacturing lead time for aluminium shutters is 15 – 21 working days and 6-8weeks for the wooden shutters as well as the honeycomb blinds.

@mosphere wants to deliver on time as promised, however, things happen and therefore we are unable to guarantee that all orders will be delivered within the stipulated time frame.

@mosphere will not be held responsible for failure to deliver your order due to incorrect shipping details provided by you (the buyer). Please ensure that your delivery details are correct when submitting the order as this can not be changed afterwards.

If your product is damaged in any way on delivery, please notify us and send us images as proof within 10 days of delivery to info@atmospheresa.co.za so we may correct this as soon as possible.

RETURNS AND REFUNDS

We here at @mosphere wants you to be 100% happy with your purchase, therefore you are welcome to return your order within 10 days of the date of delivery in its original packaging and condition. Please note that this only applies to ready made products. Custom made products are made to specific customer sizes and therefore cannot be returned and refunded except in a case of being a defective product. Custom made products include Shutters, headboard and blinds.

Any shipping fees associated with making returns are the responsibility of the customer and will not be refunded.

If your product is damaged in any way on delivery, please notify us and send us images as proof within 10 days of delivery to info@atmospheresa.co.za so we may correct this as soon as possible.